Medical social workers play a vital role in providing compassionate support to patients and their families during challenging times. Here are key responsibilities and functions:

• Provide tailored support, counseling and guidance to address emotional, psychological and practical concerns.

• Advocate for patients and families to ensure their rights and preferences are respected.

• Provide education and guidance regarding patients’ rights, advance care planning, and end-of-life decision making.

• Coordinate resources such as food assistance, transportation and caregiving support groups.

• Assist with ALTCS application process.